Mr de Raadt.....
I am surprised at your e-mail, and am very disappointed at your
demeanor....
We here at Adaptec are doing all we can to provide you as much
documentation as we possibly can in the timeframe that makes the most
sense for both of us....and we had provided you documentation before on
our driver, but what you are seeking now is more source information
regarding our GUI management, etc...
I can understand you seeking this, as you as well as many other flavors
of Linux/Unix are looking for the same thing...and though we would like
to support "all" of the various flavors of these new operating systems,
we can't do so in an economic fashion, as support for "all" of these
varying flavors is just not possible...
But, help is on the way....
We are coming out with an entire new rev of our firmware with the
upcoming SAS/SATA-2 release in the July timeframe, and our plan is to
provide a Software Development Kit (SDK), which will be generic in
nature, and will have the documentation in hand that will help you to do
the work on your side to continue to expand the support for Adaptec
products in your OpenBSD OS....
Until then, you will need to be patient, as we are getting closer, but
not fully there....
I hope that this helps...
Doug Richardson
Adaptec
-----Original Message-----
From: Theo de Raadt [mailto:deraadt@cvs.openbsd.org]
Sent: Friday, March 18, 2005 5:27 PM
To: misc@openbsd.org
Cc: Richardson, Doug
Subject: Adaptec AAC raid support
We've been trying to get more Adaptec AAC RAID documentation out of
Adaptec for nearly 4 months, so that we can add RAID management (ie.
the ability to recover a RAID array without rebooting and doing it in
the BIOS) and it is incredible how much we are being dragged around.
We are NOT getting the answers we need.
Some of you may remember how this affected back a few years ago
Adaptec refused to give us documentation for their SCSI controllers,
and this slowed the quality of our ahc(4) and ahd(4) support. We let
our users know who to complain to, Adaptec listened, and we had two
boxes of *complete* documentation a few days later.
This time, I am strongly considering removing aac(4) support from the
upcoming OpenBSD 3.7 release. On Monday morning I will make that
decision, and by Tuesday it will be final since our source tree for
OpenBSD 3.7 will likely be tagged and branched.
If you feel strongly about this, please let
doug_richardson@adaptec.com
know how you feel about that. If he does not get back to me soon on
this, I am also prepared to give out hand out phone number to people
who have more than a few of these controllers.
What is the matter with these companies! I can point to more than A
MILLION DOLLARS worth of aac(4) hardware running -- on OpenBSD -- and
yet they REFUSE to let their customers use this hardware as it is
supposed to work!
What the hell is the matter with them?! Why won't they EXPLAIN why
they act against the needs of their customers in this way?
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