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Re: Adaptec AAC raid support

To: Theo de Raadt <deraadt@cvs.openbsd.org>
Subject: Re: Adaptec AAC raid support
From: Chris <racerx@makeworld.com>
Date: Sat, 19 Mar 2005 17:01:08 -0600
Cc: misc@openbsd.org, doug_richardson@adaptec.com
In-reply-to: <200503182227.j2IMRRNV011545@cvs.openbsd.org>
References: <200503182227.j2IMRRNV011545@cvs.openbsd.org>
Reply-to: racerx@makeworld.com
Sender: owner-misc@openbsd.org
User-agent: Mozilla Thunderbird 1.0 (X11/20050313)
Theo de Raadt wrote:
> We've been trying to get more Adaptec AAC RAID documentation out of
> Adaptec for nearly 4 months, so that we can add RAID management (ie.
> the ability to recover a RAID array without rebooting and doing it in
> the BIOS) and it is incredible how much we are being dragged around.
> 
> We are NOT getting the answers we need.
> 
> Some of you may remember how this affected back a few years ago
> Adaptec refused to give us documentation for their SCSI controllers,
> and this slowed the quality of our ahc(4) and ahd(4) support.  We let
> our users know who to complain to, Adaptec listened, and we had two
> boxes of *complete* documentation a few days later.
> 
> This time, I am strongly considering removing aac(4) support from the
> upcoming OpenBSD 3.7 release.  On Monday morning I will make that
> decision, and by Tuesday it will be final since our source tree for
> OpenBSD 3.7 will likely be tagged and branched.
> 
> If you feel strongly about this, please let
> 
>       doug_richardson@adaptec.com
> 
> know how you feel about that.  If he does not get back to me soon on
> this, I am also prepared to give out hand out phone number to people
> who have more than a few of these controllers.
> 
> What is the matter with these companies!  I can point to more than A
> MILLION DOLLARS worth of aac(4) hardware running -- on OpenBSD -- and
> yet they REFUSE to let their customers use this hardware as it is
> supposed to work!
> 
> What the hell is the matter with them?!  Why won't they EXPLAIN why
> they act against the needs of their customers in this way?
> 
> 
> 

How did this thread get dumped into FreeBSD-Questions?

-- 
Best regards,
Chris

A pessimist is an optimist with experience.

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